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E-mail ROI Crushes Other Channels … For Now
Oct 24, 2006 1:40 PM
, By Ken Magill
Though the money marketers spend on it is a pittance compared to other channels, e-mail delivers the highest return on investment by an eye-popping margin, according to the Direct Marketing Association. E-mail returned a whopping $57.25 for every dollar spent on it in 2005, according to the DMA’s Power of Direct economic-impact study released last week. This compares to $7.09 for every dollar spent on print catalogs and $22.52 for every dollar spent on non-e-mail Internet marketing. “What this says is that e-mail is a highly profitable means of communicating, much more so than a catalog, or any other form of communicating with your customers,” said Jay Schwedelson, e-mail expert and corporate vice president of list firm Worldata. Marketers are expected to sink significantly more into e-mail this year. However, the channel’s share of the average CMO’s budget is still barely a rounding error. Marketers in the U.S. spent $300 million on e-mail in 2005 and are expected to spend $400 million on e-mail in 2006, an increase of 24.4%, according to the DMA. For comparison, marketers spent $18.9 billion on print catalogs in 2005, and are expected to spend $20 billion in 2006, an increase of 5.7%, according to the DMA. However, the bad news is that e-mail’s ROI is dropping, and headed downward for the foreseeable future. E-mail is projected to return $51.45 for every dollar spent in 2006, $48.29 for every dollar spent in 2007, and $41.05 for every dollar spent in 2011. |
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