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Consumers Feel in Control With Opt-in E-Mail: Survey
Apr 18, 2008 7:18 AM
Permission-based e-mail marketing makes consumers feel they are in control of their inboxes, according to a new survey from Merkle Inc. A total of 88% of survey respondents said they feel mostly or completely in control of their inboxes--up nine points from 2004, the survey revealed. In addition, the poll found that: * Half of the respondents made an online purchase in the previous year as a result of permission-based marketing - up three percentage points from one year ago. The poll also found that e-mail can influence decision-making as 50% of respondents reported that a company that does a good job with e-mail influenced their decision to do business, up 6 percentage points from last year. Just the same, e-mail can also close doors: About one-third (32%) have stopped doing business with at least one company as a result of poor e-mail marketing practices, the survey noted. |
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