Get It Together 

In business-to-business marketing, the products sold and the buying process are typically complex, requiring not one but a series of touches. DMers grapple...

A Slip Between Cup and Lip 

March was a busy month for Starbucks. It introduced a new blend, Pike Place Roast, as well as French press and espresso machines to turn out higher-quality...

UNDER ATTACK 

If you're a cataloger there's nowhere to run and nowhere to hide. Paper costs are up. Postal rate hikes come one after another. Fuel costs are through...

Johnny Be Good? 

Nearly half of the respondents to a survey from InfoUSAPoll.com think Republican John McCain would be the most small-business-friendly president out of...

The Web Suits Them 

Stop, look and listen is good advice when arriving at a railroad crossing. It's also sound thinking when trying to build a relationship with an underserved...

Hey You Kids, Get Outta My Column! 

Many years ago my husband and I were waiting in line for the Snow White's Scary Adventures ride at Disney World in Orlando, FL. To pass the time we tried...

Tooth in Advertising 

For Comfort Dental, the way to cut its teeth on Internet marketing last summer was simple: Start a blog. People are searching for things in a way they...

Somewhere, a Yahoo Marketing Exec Dances on Spitzer's Grave 

Four years before he became infamous as Client No. 9, disgraced former New York Gov. Eliot Spitzer's utter lack of integrity was on full display during...

Jenny, Pick Up 

Remember the '80s? Consumers in Delaware are getting a rude reminder thanks to the number 867-5309 popping up on their caller-ID displays when telemarketers...

A Futile Tug of War 

When I showed this Kyocera ad to another person, the reaction I got was Looks fine to me. And indeed it is moderately acceptable by the standard of yesterday's...

Watch Your Language! 

With apologies to Shakespeare, What's in a wordor a phrase? If you're in business-to-business marketing or telesales, your success or failure often is...

Ad Astra Advertising 

It must be nice to be a brand marketer. Brand marketers have all the fun of creating advertising without assuming any of the responsibility for generating...

Watching the Watchers 

How much spam did you get today? That very question is in itself such a clich it's spam in print. We're assaulted on one side by nonsensical or insulting...

Letters to the Editor 

MISDIRECTED DIRECT MAIL Richard H. Levey's February Loose Cannon column brings to mind an ongoing issue I have with the direct mail I've received. While...

Listline 

NEW LISTS TheInsideInvestor.com Some 200,000 postal addresses and 100,000 e-mail addresses were gathered from an online form at TheInsideInvestor.com....

Walk on Buy 

If you want people to buy more shoes, get them to walk more. That's the idea behind a new point-of-sale poster campaign launched last month by Consolidated...

E-mail Killers Strike Again 

Is there anything e-mail related that spammers can't ruin? First they killed graphics; Internet service providers block them. Now they've apparently wrecked...

Survival 

This is not a happy time for catalog marketers. Yes, they got a break on postal rates (as if any rate hike can be called a break). But paper prices are...

Testing the Waters 

The Recreational Boating and Fishing Foundation's first direct mail campaign is aimed at persuading former fishing-license holders to renew. In March...

Coming Soon? 

You can watch David Beckham score goals in Los Angeles, but if you want him on your mobile phone reminding you to say goodbye, you'll have to go to Hong...

From Start to Finish 

Many factors come into play during a mailing piece's development: specifications, pricing and timeliness, to name just a few. But unfortunately, one of...

Industrial Strength 

ThomasNet revamped its business plan by giving the people what they wanted — and what they wanted was less paper....

Bare Bones 

Postal reform works. The rate hike that takes effect May 12 is the lowest in memory: an average of 2.88%. And some mail classes are getting even less than that....

Calling Up From Down Under 

It's no big news that the United States lags behind other countries in mobile technology adoption. Australian mobile marketing firm 5th Finger recently rolled out here intending to change that. Direct chatted with founder/vice president of marketing Steen Andersson and CEO Campbell Corfe about the challenges they're facing in getting Americans to go mobile....

Listline 

NEW LISTS WallSt.netFinancial Media Group Inc. has a list of 78,843 investors' e-mail addresses. The file combines registration data from WallSt.net and...

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COMMUNITY Thoughts and opinions from DIRECT editors & columnists.

Blog: Direct Hit

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