Capital One Takes Loss

Capital One Financial Corp. took a first-quarter loss of $111.9 million, compared with earnings of $548.5 million a year ago. The company generated $2.88 billion in revenue, down from $3.87 billion in first-quarter 2008.

Article Tools


Most Popular Articles

The company racked up $162.7 million in marketing expenses during the most recent quarter, compared with $297.8 million a year ago.

The company has added $124.1 million to its estimate of charge-offs during 2009. Capital One’s financial operations include issuing credit cards.

The Observer’s Take: There are a few key considerations here. Capital One is a huge direct mailer, especially for its credit card operations. A cut in its marketing budget does not portend well. Here’s something else that doesn’t: There have been recent rumblings from the Obama administration to curtail interest rates and aggressive lending practices, as well as several bills introduced on Capitol Hill to rein in a number of credit card issuer practices. A further drop in profitability among these marketers will curtail mail activity – but it could also be a boost for data analysts, should these marketers be forced to mail smarter due to smaller margins.


Acceptable Use Policy
blog comments powered by Disqus


COMMUNITY Thoughts and opinions from MultiChannel Merchant editors & columnists.

Blog: A Measured Approach

Back to Top