Craftmatic Settles DNC Case With North Carolina 

Craftmatic of Maryland, a direct marketer of beds, has settled charges with the North Carolina Attorney General over alleged violations of the state's do not call list. ...

New Jersey Firm Accused of Telephone Listing Fraud 

A New Jersey firm has been charged with using fictitious directory listings to dupe Florida consumers. ...

Dialing Isn't Outdated 

You didn't toss out the telephones when you went online, did you? Neither did your business prospects and customers. Indeed, Americans have more phones...

Buyers Aware 

A lot of business buying has switched from response-based to search-based. That is, when businesspeople consider a purchase, their first stop is the Internet...

U.S. Court Fines Florida 'Telemarketers' More Than $4 Million 

A federal court has banned a group of Miami-based companies and individuals targeting Hispanic consumers with credit card and other offer from telemarketing. The court has also fined them more than $4 million. ...

Apparent Plea Deal in Deceptive Telemarketing Case 

One of two men accused of deceptive telemarketing and racketeering, has apparently decided to enter a plea agreement. ...

IA Global Projects Rapid Growth for Japanese Call Center 

IA Global Inc. has projected that revenues for its Japanese subsidiary Global Hotline Inc.'s call center will grow from $22 million this fiscal year to between $47- to $55 million in the next fiscal year. ...

TeleTech Reports $329.8 Million in Second Quarter Revenues 

TeleTech Holdings Inc. reported $329.8 million in second quarter revenues, reflecting a 14.8% increase compared to one year ago. ...

Senate Bill Re-authorizes Do-not-Call Registry Fees 

The Senate Commerce, Science and Transportation Committee has unanimously reported out a bill that will extend the financial underpinnings of the federal Do Not Call Registry. ...

FTC Shutters Florida Telemarketing Operation 

The Federal Trade Commission has stopped the operations of Suntasia Marketing Inc., an allegedly huge fraudulent Largo, FL-based telemarketing operation. ...

Rainmaker Acquires Call Center in Philippines 

Rainmaker Systems Inc., a Campbell, CA-based lead generation and teleservices firm, has acquired Qinteraction, a call center located in Manila, Philippines. ...

O'Currance Appoints Fritcher VP of Sales 

O'Currance Teleservices has hired Will Fritcher as vice president of sales. Over the past 11 years, he has worked for two other telemarketing companies on the as vice presidential and director level....

Canadian Do-Not-Call List Inches Closer to Reality 

A Canadian telemarketing do-not-call list moved closer to reality this week as the country's regulatory authorities put forth rules governing the creation and operation of the list....

Good Call 

Sure, all that newfangled new media is grand. But today we're here to pay tribute to the good old telephone the most versatile, flexible and consistently...

Short Cuts 

The government of Norway has banned all telemarketing prospecting on weekends, according to a report published in The Norway Post. This follows earlier imposition of both do-not-call and do-not-mail list registries....

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